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Where Outdoor Living Begins
800.264.1151 / 803.796.3237
Monday - Saturday: 10am - 6pm
Frequently Asked Questions
Why don't we display any prices on our website?

 

Both the manufacturers and Tropic Aire Patio Gallery want to ensure that you, our customer, receive the most professional service when designing your outdoor living area, and because finish and fabric color choices can become very complex, we believe that you should see a product before purchasing it. Therefore, our manufacturers do not allow us to sell their products online or show any pricing or availability.

If you have any questions about pricing or product availability, feel free to email or call us, and one of our outdoor living specialists will be happy to assist you.

 



I'm not sure how much or what furniture to put in my space. Can you help me?

Of course! We make porch and patio calls. Have our staff designer come to your home for onsite design, layout, and color assistance. Or, if you prefer, you can bring your area measurements in-store for personal service from one of our trained associates. We will help you choose pieces that work for your lifestyle and area, as well as frame and fabric colors and accessories. Call us today!



Do you have furniture in-stock? Or does everything have to be ordered?

We have over 5,000 sets of casual furniture in inventory that is available for immediate delivery from all the finest manufacturers. However, if you don't prefer the frame and cushion colors we've stocked for this season, we also welcome custom orders. Custom ordered designs and colors are usually available within 4-6 weeks.



Can I have my furniture delivered?

Yes! Local delivery in the greater Columbia area and statewide SC, NC, and GA delivery is available any day of the week, except Sunday. Assembly, if required, is always free. Our delivery is a white glove service, which means you can be confident that your new furnishings will arrive to you in perfect condition.



I've heard about a fabric called Sunbrella. What is it?

Sunbrella is a brand name for a type of outdoor fabric. Sunbrella, as well as Outdura, is a solution-dyed acrylic fabric. It is fade resistant, mold and mildew resistant, and water resistant. One of the most impressive qualities of a solution-dyed acrylic fabric is that it can be cleaned with bleach! We carry a wide variety of cushions in various colors from both Sunbrella and Outdura. To learn more about these outdoor friendly, easy-to-care-for fabrics, call us today.



What are your hours?

Tropic Aire is open Monday through Saturday from 10am - 6pm. If you are not able to make it within those hours, we are also available by appointment. Just call to schedule a time that works for you. We are closed Sundays for worship and family time.